You at 12:26, Sep 6:
Yes it's bgillettephoto.com
I'm trying to forward it to bradgillette.net, but every time it asks me to verify and sends me a code, it says the code is incorrect, even though I'm copying it verbatim
Now it says I'm locked out from doing that for seven days
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You at 12:29, Sep 6:
Every time I've been sent a one-time password it says it's the wrong password
I've entered each password exactly as sent to me yet it says its not correct and now I can't do my job for seven days
That's unacceptable
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You at 12:35, Sep 6:
It's never asked me for a verification pin. It has sent me a "one time password" that's six digits long, seven times, and each time it says it's the wrong password
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You at 12:39, Sep 6:
There is something wrong with the verification system as it keeps sending me the wrong six digit code. They do not work
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You at 12:43, Sep 6:
I haven't but even if I did it now, it will tell me I'm not allowed to do that for seven days
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You at 12:45, Sep 6:
That's unacceptable as it's to no fault of my own.
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You at 12:46, Sep 6:
EACH TIME I ENTERED THE CODE I WAS SENT, I WAS TOLD IT WAS THE WRONG CODE. I'M NOT R-SLURRED, I CAN COPY A SIX DIGIT CODE. SOMETHING IS WRONG WITH YOUR SYSTEM
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You at 12:46, Sep 6:
SO SINCE YOUR SYSTEM IS MESSED UP, IN SEVEN DAYS I'LL JUST END UP IN THE SAME LOOP BECAUSE YOUR CODES DO NOT WORK
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You at 12:53, Sep 6:
That's still unacceptable. I just passed out my card to 100 people and now they're being directed to a website that doesn't exist because of a mess up on your end
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You at 12:56, Sep 6:
Well you've lost me as a customer. As soon as possible I will be transferring my domain.
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You at 12:57, Sep 6:
But I entered the password I was sent
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You at 13:01, Sep 6:
I did not try it in incognito. All I did was enter the passwords I was sent when I was sent them and each time I was told it was the wrong password. I should not have to go through hoops to make a simple change to my domain simply because your system is sending the wrong passwords.
You at 13:04, Sep 6:
You already told me you could change the forwarding in 24-48 hours. So either you lied in saying you could do so, or you're lying now in saying it will take seven days.
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After giving them all zeros on their survey, they're texting me via "Daisy" asking me to explain the issue.
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Bring on the ai revolution, much better than having to interact with jeets
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Hello Kutkop,
Thank you for sharing your feedback. We're sorry to hear that you had a negative experience with Indian customer support. We strive to provide the needful for all our customers and will look into this issue to improve our support.
If you'd like to provide more details about your experience, please feel free to reach out to any nearby student visa recipient, and the message will make its way back to us. We're here to help.
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