It's funny - i can tell many of y'all have never worked in retail and it shows - i wish everyone was forced to have a general public customer service job, it would humble the shit out of you.
So if it sucks so much why don't these people leave retail?
“you're homeless? just like…buy a house bro”
Could you explain why they are unable to move on from the job they hate? The only reason they would be unable to is if they are lazy or stupid.
Edit once again nobody here has two braincells to explain why these retail workers are precious and helpless little snowflakes who can't possibly get a different job.
This specific store has serious management issues. It is way worse than other Apple stores.
Apple needs to look into the management here.
People don't quit jobs they quit managers. I know someone that went from $120k a year to $60k a year because of hating a manager.
I opened that store in Maryland. I worked in the smaller one they had before that one opened and was there on the first day. I quit in May 2013 to ultimately start my own business but I can say that there were good managers and bad managers. The general manager was never around and had no idea what was going on and wanted me to rat on the lazy workers when I did my “anonymous” exit interview which went straight to his inbox. I made less than $40K working full time and that was after receiving a cost of living wage bump. The benefits were good with steep discounts on products and stock purchasing options. But management would constantly implement new strategies for the workflow of the room and how you handled support appointments, where people were positioned and the software we used to “check in” customers. They never gave it long enough to sink in before trying a new strategy. They were always busy and if someone called out I might find myself going 4 hours straight assisting people with tech issues before getting a bathroom break. We used to drink on our breaks just to ease the stress. But in the end you were a glorified customer service rep. From crazy customers on a daily basis being mad that they didn't backup their info or iCloud was full to constantly standing there as city kids walked through the store stealing phones and getting away with it. To the inability of Apple to be willing to promote the right people within the store. I'm so glad I left and never looked back. They deserve so much more. That store covers all of Baltimore City and County. There isn't another option even remotely close. They all should get a raise.
I worked in Apple retail for 7 years, and while there is a lot to dislike about the job, it's easily one of the best retail jobs you can get. Stupidly excellent health insurance, stock discounts, 401k matching, RSUs, education contributions…I challenge anyone to find those same benefits at a job where you walk by a fricking Auntie Anne's Pretzel shop every day.
Yes, the job is draining, the corporate kool aid is eye rolling, the customers irritating…but to suggest these things constitute “poor working conditions” is patently absurd.
I worked at this specific store for five years and I can completely understand their points. It was common that I would end up working 14+ days straight there due to shitty scheduling, often being there until 10:30 or 11 at night before having to be back there at 7 am the following morning for repairs. The store has been notorious for chewing employees up and spitting them out. It's entirely natural that the workers there would fight for change and would want a seat at the table — and after over a year of Apple negotiating in bad faith, the union has to utilize the cowtools at its disposal to achieve its goals.
Workers of any industry fighting for their rights in an era where ownership is further and further consolidating amongst an unaccountable class of the hyper rich is good for all of us.
And just because Apple retail is “better” than other retail jobs, like what do employees just go ok well we shouldn't complain then. Let Tim Apple and his $$$ executives treat us however
Fricking 🥾👅
These people wouldn't support the fricking weekend if we were discussing working conditions in the 1880s.
Ya, sounds like you and them should quit if it is that bad.
Every worker should have a union. We should be supportive of employees realizing they hold power over a trillion dollar company.
I wasn't surprised that the essence of the top comment here was, “they should be grateful”
Oh give me a break. It's a cushy retail job, it's not like they're tarring a roof in August or pulling a double at a hospital.
Instead of complaining because they have it good and others dont, help the roofers and nurses instead as well. Help them get unions and better conditions. We should be working towards making it better for everyone, not dragging people down to the worst industry imaginable.
These mfs have never done hard labor in their life.
Unions aren't just for hard labor jobs?
what exactly are their working conditions and what exactly are their demands? lay it all out as precisely as possible and I'll personally tell you who I think is right
From the article:
“The issues at the forefront of this action include concerns over work-life balance, unpredictable scheduling practices disrupting personal lives, and wages failing to align with the area's cost of living.
For further context (based on discussions with friends that used to work for Apple retail), Apple uses a scheduling service called Kronos to generate the work schedule. It's intended to distribute hours fairly, accounting for PTO/sick days/etc. However, the schedule it generates is erratic and unpredictable, and you don't get it with much advance notice, making it difficult to schedule things outside of work.”
And before anyone says some nonsense like “sorry you can't hang out with your friends”, this mostly impacts people with college classes, kids (especially those with extra curricular activities), second jobs, and medical appointments that ask for consistency.
Darn sounds just like working on an oil rig or in a sweat shop
So no one should fight for better working conditions because oil rigs and sweatshops exist?
It's an Apple Store. How thought of a job can it really be? Go work construction - those people need a union.
Why can't retail employees have a union, too? Have you ever worked retail? It absolutely sucks.
Family member of mine left construction for Uber because he thought it would be easier, turns out construction was easier. Construction is physically demanding but it's not a difficult job otherwise.
People are so fricking soft these days. World is screwed
“we refuse to bend to the whims of trillion dollar corporations so we're taking a stand!!”
“YOURE SOFT!!”
who are the soft ones here? people fighting for better lives or the ones taking it in the a** by a corporation like a good little worker?
😂 generations fought in wars but you fricking pillow huggers can't get out of moms basement safely enough to work
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I am pretty sure installing gentoo will fix this
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