"So this is basically a rant (and a cautionary tale) -
We bought two patio chairs from Wayfair because they were the only ones we could find with a weight capacity of 500lb. After we finished assembling the first one (took two people two hours of hard labor), we noticed a tag alerting us that the weight capacity is 250lb.
Wayfair, without batting an eyelash, sent us the manufacturer's reply that the 500lb capacity was meant for both chairs together - surprise (jazz hands).
Since the chair was so hard to assemble. we asked that Wayfair will arrange to pick up the chair as is, but despite talking to a supervisor, no one was able to help us. All we asked for is a bigger box, or a label to ship it via UPS rather than FedEx, because I know UPS packages everything.
As a longtime Wayfair customer, I want you all to be advised that Wayfair customer service has really gone downhill recently. Which is a shame. Also, be aware that not everything on their website is necessarily correct."
???? I guess when you're like 60 BMI or something, even standing counts as strenuous effort lol.
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Two hours hard labour to build a fricking chair? Did they make a throne out of cinder blocks?
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Had to stop every 5 minutes for a 10 minute breather and snack break
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