A broken McDonald's McFlurry machine, arguably one of life's greatest nuisances, has finally been solved thanks to a court ruling.
McDonald's franchises haven't been able to fix the soft serve ice cream machines on their own because manufacturing company Taylor owns the copyright and exclusive rights to fix the machines — until now.
The United States Copyright Office granted a copyright exemption last week that gives restaurants the "right to repair" the machines by bypassing the digital locks that prevented them from being fixed. The inability to make timely fixes has been a bane of the customers' existence, so much so, that there's a third-party website called McBroken.com that tracks their availability.
The exemption, which goes into effect Monday, was requested by advocacy group Public Knowledge and repairs website iFixIt to allow third parties to circumvent digital locks on the machines for repairs. Although the full request wasn't granted, commercial restaurant equipment received a narrow exemption.
Public Knowledge and iFixIt teamed together on the issue after the latter group broke apart an ice cream machine and found "lots of easily replaceable parts."
The decision will lead to an "overdue shake-up of the commercial food prep industry," according to Meredith Rose, senior policy counsel at Public Knowledge.
"There's nothing vanilla about this victory; an exemption for retail-level commercial food preparation equipment will spark a flurry of third-party repair activity and enable businesses to better serve their customers," Rose said in a statement.
McDonald's and Taylor didn't immediately respond to CNN's request for comment.
Broken ice cream machines have been such a blemish on McDonald's reputation that even competitors mock them for it. And perhaps a fix can't come quick enough: Nearly 15% of ice cream machines are broken as of Monday, according to McBroken.
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How?
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Hmmm I wonder what else that's around 15% that could be causing this
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Did you read it? There was a copyright issue preventing franchises from repairing the machines.
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Hmm yeah but what could have caused them to break in the first place? Do you think there's maybe some group of people who just go around breaking shit for no reason?
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Rare abhijit
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It sounds like the machine company built their entire business model on making the machines unserviceable and overcharging for repairs; occam's razor says no added racial angle required.
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Are genuinely just r-slurred?
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13% dont fix 15%?
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You own a franchise rights. You sell the rights to franchisees that run the restaurants. I take you to private s*x island with hookers and blow and you require franchise to use my chunky chinky ice machine
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Even with corruption. 15% is insane. Thats some former soviet union shit.
Western corruption isnt like that. You bribe key individuals. You jack up prices. But you actually provide service. Sure it might be insanely expensive and profits are off the roof. But you still provide the service.
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That's why the franchisees got together to fix shit.
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The brand is so uniquely valuable that I can totally see this happening
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It's too complicated for you to understand
@Transgender_spez
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That's a puddle of melted caramel
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So McDonalds spent decades outlawyered by some ice cream machine company
I find that weirdly optimistic
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Franchisees were out lawyered, corporate was laughing
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So they were just getting more and more broken across all of McDonald's? This was an escalating crisis?
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The real escalating crisis is how many of my threads you respond to without ing.
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Slots for Christ
!slots300
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I saw a video on YouTube about this. The ice cream machine company made 25% of their profits from repairs, and they purposefully made the machines as confusing as possible to operate and fix. Franchisees tried the patch the machines to be more user friendly, but they legally barred from doing so.
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The franchisees got together and get this exemption.
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Industrial society and its consequences...
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this is so fricked. the fricking government shouldn't be saying you can't legally fix this thing you own or have to say actually you can fix this thing you own .
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Thats becoming the norm. When you own the exclusive rights to repair your product, you jack up the price to repair so that the likelihood of a repair getting the thing up and running will end up costing more than jist buying a new one.
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Snapshots:
https://edition.cnn.com/2024/10/28/food/mcdonalds-broken-mcflurry-solution/index.html:
ghostarchive.org
archive.org
archive.ph (click to archive)
McBroken.com:
ghostarchive.org
archive.org
archive.ph (click to archive)
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