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my grandparents' new 20k hurricane-proof storm windows (spoiler: FAIL)

my grandparents had new 20k hurricane-proof storm windows put in and we had debby roll thru last week and I was condo-sitting for them bc they're snowbirds and now in connecticut or whatever the term is. LOL look at these thangs, never seen water come inside like this LOL. shit had a whole river current going on. grandpa = MAD!!!!! grandma = DEFEATED!!! I am = best grandchild in the world <3

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It's probably a shit install and not the windows themselves

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so should they get other people to come re-install them?

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No it should still be covered under the warranty

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but if they installed it wrong once would the same guy not install it shittily again?

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Who knows. They might send a different guy, but getting them reinstalled would be $$$

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