Linus Tech Tips is a Youtube channel/network that like many has a merch store. Instead of just putting their logo on existing products they've spent more time and money actually developing products. Their backpack is the most expensive product at $250 and there was some drama when it first launched with a "Trust me bro" warranty. After an outcry they put on an actual written warranty.
Now backpacks have been shipped and OP's carabiner zipper pull broke.
OP is accused of intentionally stressing it to see if it would break
Claiming they'll deny his warranty since it's intentional damage
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I used to think Linus had integrity. Then I heard him express the opinion that using an ad blocker was the moral equivalent of piracy.
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