When I connected with the executive, they asked if I knew why my account had been locked. When I answered I was unsure, their tone turned somewhat accusatory. I was told that the driver who had delivered my package reported receiving racist remarks from my “Ring doorbell” (it’s actually a Eufy, but I’ll let it slide).
I reviewed the footage and confirmed that no such comments had been made. Instead, the Eufy doorbell had issued an automated response: “Excuse me, can I help you?” The driver, who was walking away and wearing headphones, must have misinterpreted the message. Nevertheless, by the following day, my Amazon account was locked, and all my Echo devices were logged out.
Jump in the discussion.
No email address required.
What's the point of the automated response? The doorbell can't have a full on conversation with the delivery driver, can it?
Jump in the discussion.
No email address required.
soon it will with @bbbblack
Jump in the discussion.
No email address required.
More options
Context
scare away nogs probably
Jump in the discussion.
No email address required.
More options
Context
More options
Context