I think the sense of injustice may sometimes be to blame. Let me elaborate.
There have been times at Whole Foods when item after item isnt scanned, now you have to wait for an attendant. Usually they have 1 attendant for 10 machines, so now you've queued up to be helped.
Except there are times where attendants just go randomly help people, or help people who are loud or pull them in. If you have 3 or 4 people waiting for help, unable to proceed, the attendant should help in the order they needed help. You shouldnt see new people suddenly being helped if you've been waiting.
In any case, this has been so infuriating sometimes that I literally just walked away. I left everything, including frozen goods right at the checkout counter. I didnt know what to do to be helped on a fair basis.
it's like the checkout attendants aren't even familiar with a standard first in first out queue
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SUBOPTIMAL BEHAVIOUR DETECTED
YOU WILL SURRENDER TO THE MACHINES
YOUR ACTIONS WILL BE REDUCED TO A NUMERIC RATING
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Yeah that would be so fun if checking out your groceries used a ticketing system, so the IT "engineer" that posted this can ignore the ticket until the escalation system kicks in, then randomly close the ticket without doing anything so their boss doesn't get mad. Checking out groceries can be at its most efficient. Your request will be processed in 1-2 months depending on whether you know which director to email who will actually make people do their work.
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This is the future I've been trying my best to get dramautists to stop rooting for.
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This is the future I'm trying to stomp on the gas pedal to reach
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This future will not be realized anytime soon because it will disproportionately harm bodies of color. Low expectation equity will put the brakes on total algorithm domination.
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I can't believe I'm going to say this but thank god for DEI
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