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orange site user would rather leave all of their groceries at the self checkout than ask for help

https://news.ycombinator.com/item?id=37880225

I think the sense of injustice may sometimes be to blame. Let me elaborate.

There have been times at Whole Foods when item after item isnt scanned, now you have to wait for an attendant. Usually they have 1 attendant for 10 machines, so now you've queued up to be helped.

Except there are times where attendants just go randomly help people, or help people who are loud or pull them in. If you have 3 or 4 people waiting for help, unable to proceed, the attendant should help in the order they needed help. You shouldnt see new people suddenly being helped if you've been waiting.

In any case, this has been so infuriating sometimes that I literally just walked away. I left everything, including frozen goods right at the checkout counter. I didnt know what to do to be helped on a fair basis.

it's like the checkout attendants aren't even familiar with a standard first in first out queue :marseyjerkoffsmile:

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Folks blaming the timid customer. But the blame belongs with self-checkout alone, changing a normal expected experience into chaos and frustration.

There is no greater chaos than having to scan my own groceries and then wait five seconds for the attendant to check my ID for the booze. Honestly how do these autists even live?

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Proof lunchtime rowdies are the master race because they completely skip the self-checkout entirely knowing how anxiety-incuding the process is

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!nonchuds rent free :marseykween: :chudtantrum:

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Unironically, some stores will understaff and if they do then shit like this happens. If it happens enough they wont understaff as much.

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Just act like a angry black woman. Just think of what would cause a wagie to have to say:

"Miss, miss, miss..."

And do one step below that until you get what you want

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>act like an angry black woman

Please don't normalize that behavior. Also she would walk out with the groceries instead of leaving them there.

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*waddle

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If its a big syore they will add that into the metrics too Im sure. Careful, too much of this strategy can lead to the store just closing.

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Stop letting the timid half-r-slurred guy or thousand year old hag manage selfcheckout. They can stock shelves or sweep. Get a competent employee helping customers because I will avoid the closer store because of the SCO frustration. >I< know what I'm doing, so all the irritation is shit beyond my control.

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They do it because they figure the customers have to (or will) put up with it. Abandoning items on occasion isn't bad, i thin

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They let you do booze at self checkout?

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yeah, but an attendant has to come over and scan your ID. Way back when I was in college they first started doing self check out and I would always pick those lines because you could scan the can inside of the twelve pack instead of the pack itself and it would only charge you for a six pack. The 16 year old attendant never noticed.

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Get ready for them to lock up the booze, carry it for you to a specific lane, and slow down the process, due to theft.

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:marseysmugautist#:

Are these people never taught to be assertive and make sure the queue is properly attended to, if they're that concerned?

Just speak up, neighbor.

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Are these people never taught to be assertive and make sure the queue is properly attended to, if they're that concerned?

Unironically no. From the time they're children autismos are taught to stfu and go with it

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>my old cokehead sketchy coworker who I sold LSD to once

“Man you are the chillest dude I've ever met in my life”

:#yakuzajaktalking:

>me, desperately neurodivergent, shielding myself behind a veil of never being surprised or showing any sign of disquiet no matter what happens around me

“Yea man”

:#marseycooltalking::marseysmugautist::marseynullautism:

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I've always figured I picked up this strategy because of how foolish and small other people look when they get upset or don't know what's going on :marseysipping:

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You're so real for that

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literally my entire life

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Autists make eye-contact challenge (impossible)

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If you don't like the service then just ring everything up as carrots and walk out of there.

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>queue

You some kind of British bender?

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The self checkout always works fine. It only complains if you try to buy alcohol and then it flashes a light so somebody comes over (eventually). If "item after item" isn't scanned, you're probably too stupid to feed yourself anyway and you should just :marseymaid:

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i dont remember the last time ive gone through a grocery store checkout and not bought booze

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The ones I use get finicky about bags sometimes. Most of the time I just stick the stuff in the bagging area and then put it in my bag after I pay.

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It'd be pretty funny to watch some autist fidget in self checkout half-heartedly trying to get the employee's attention then just walk out.

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What does he even have to fidget with? Scanning groceries isn't difficult. If I was his employer, I'd probably fire him after seeing this comment. He's clearly incompetent. Even @pizzashill can scan groceries.

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Why isn't the $10/hour wagie helping me when my machine beeped why is she helping the people who asked for her help grrrrr capitalism has failed :marseyrage:


https://i.rdrama.net/images/1707881499271494.webp https://i.rdrama.net/images/17101210991135056.webp

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Loved this reply! The engineer in me demands mechanical fairness from an unfair human world.

At the same time WF is owned by Amazon and i'm thinking, why isnt there a FIFO Queue number on the screen flashing for the attendant. A Product Enhancement ticket I wish I could submit.

Heck, once this is implemented, they could even have a rating for attendants who arent following the flashing number queue.

SUBOPTIMAL BEHAVIOUR DETECTED

YOU WILL SURRENDER TO THE MACHINES

YOUR ACTIONS WILL BE REDUCED TO A NUMERIC RATING

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Yeah that would be so fun if checking out your groceries used a ticketing system, so the IT "engineer" that posted this can ignore the ticket until the escalation system kicks in, then randomly close the ticket without doing anything so their boss doesn't get mad. Checking out groceries can be at its most efficient. Your request will be processed in 1-2 months depending on whether you know which director to email who will actually make people do their work.

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This is the future I've been trying my best to get dramautists to stop rooting for.

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This is the future I'm trying to stomp on the gas pedal to reach

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This future will not be realized anytime soon because it will disproportionately harm bodies of color. Low expectation equity will put the brakes on total algorithm domination.

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I can't believe I'm going to say this but thank god for DEI

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a standard first in first out queue

god fricking darn it. im trying to escape from work. keep yourself safe

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the attendant is just using a greedy algorithm to choose who to assist

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algorithm

that would imply :im#plying: they posses logic

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meh if the item is not scanned then just act :marseyclueless: and walk out with it? it's not like it's a felony to do so

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If I'm buying groceries and they don't scan 3 times, i just throw em in my bag.

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based tbh. if im being forced to do the labor required to buy shit from your store, either i steal from you or it is faster and more convenient than going through a staffed checkout. if neither option is available, im not buying shit.

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Most masculine Whole Foods shopper

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Self checkout is one of the best things to happen at these places. Especially walmart who would have 1 fricking aisle open. Sure it can be a pain at times but it's never as bad as rolling 25 deep in a single line to buy some fishing line

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Walmart customers getting hostile at self-checkout – they blame anti-theft tech

absolutely based, clean it up wagies

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Imagine being as fragile as the OP and then further humiliate yourself by stomping out without groceries you just shopped for. All because of a mundane and trivial annoyance lmao.

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I would leave them all at the scanner and go shop for another set of the same groceries, so I can entertain myself while they unfrick the checkout lines.

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Me when I demand the attendant's attention to approve my beer purchases

https://media.giphy.com/media/CAYVZA5NRb529kKQUc/giphy.webp


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Whenever my dad and I go to get groceries, if we run into an item that doesn't want to scan, we just steal it.

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I've literally never seen an issue at a whole foods self-checkout. What r-slurred part of the country does this clown live in?

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They legally have to throw away cold food that is left out because they don't know how long it has been out.

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Nah, if the designated assistance wagie isn't prompt about doing their actual job they can have the job of clraning up all my shit instead

I never use the self checkout anyways though

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I've done that too. Frick u if ur shit don't work

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Self checkout should require a competency exam and extra fees for being slow.

  • Every item after 20 gets a 50¢ surcharge.

  • If you haven't completed the checkout process in 3 minutes, it's $1 every 30 seconds.

  • Once you remove your receipt, there's a $5 charge if you do not leave the camera's view within 30 seconds.

  • If it takes you more than 10 seconds to clear an "unexpected item in bagging area" (pick the item up and drop it again), $1 fee.

How do people get confused about scan pacing? There's red and green lights on the scanner. Are you too dumb to figure out that it's only scanning during the green? When it says "unexpected item" why do you struggle so much to parse that 1LB CR SPAG is that box of spaghetti noodles?

I'm sick of seeing poors take their sweet time and hog a register for way too long. They bring up two carts, both with just a handful of items. The fat child picks an item, hands it to the disgusting trailer trash mother/grandma/meemaw, she takes a LONG time to scan it, then rearranges every single bag after bagging it. Repeat for each item.

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reject modernity

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Snapshots:

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