I think the sense of injustice may sometimes be to blame. Let me elaborate.
There have been times at Whole Foods when item after item isnt scanned, now you have to wait for an attendant. Usually they have 1 attendant for 10 machines, so now you've queued up to be helped.
Except there are times where attendants just go randomly help people, or help people who are loud or pull them in. If you have 3 or 4 people waiting for help, unable to proceed, the attendant should help in the order they needed help. You shouldnt see new people suddenly being helped if you've been waiting.
In any case, this has been so infuriating sometimes that I literally just walked away. I left everything, including frozen goods right at the checkout counter. I didnt know what to do to be helped on a fair basis.
it's like the checkout attendants aren't even familiar with a standard first in first out queue 
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Self checkout should require a competency exam and extra fees for being slow.
Every item after 20 gets a 50¢ surcharge.
If you haven't completed the checkout process in 3 minutes, it's $1 every 30 seconds.
Once you remove your receipt, there's a $5 charge if you do not leave the camera's view within 30 seconds.
If it takes you more than 10 seconds to clear an "unexpected item in bagging area" (pick the item up and drop it again), $1 fee.
How do people get confused about scan pacing? There's red and green lights on the scanner. Are you too dumb to figure out that it's only scanning during the green? When it says "unexpected item" why do you struggle so much to parse that 1LB CR SPAG is that box of spaghetti noodles?
I'm sick of seeing poors take their sweet time and hog a register for way too long. They bring up two carts, both with just a handful of items. The fat child picks an item, hands it to the disgusting trailer trash mother/grandma/meemaw, she takes a LONG time to scan it, then rearranges every single bag after bagging it. Repeat for each item.
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