First I'm sorry if this isn't appropriate for the hole Second I'm not Indian Third I'm not a codecel and I notice that's what rDrama seems to lean towards. I was thinking something like helpdesk or even physical repair shop before looking at cybersecurity or network infrastructure.
How do people feel about comptia certifications anyway? I've heard conflicting opinions including on this very site.
I don't have any IT work experience, just my wagie jobs. I've heard projects are a good substitute but what would be a good project for a non-codecel? Should I set up switches and routers or something? Also what kind of tests should I expect in the actual interview?
Also I've never messed with LinkedIn before. Do I have to go do that?
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I wish I'd gotten into some sort of earth science, and I've been gradually coordinating my suicide. I don't think this has bearing on your question, but I know one of the days I look back on as where I could have done things differently was where you are now.
But, if you wanna know, help desk and what you're talking about are elevated wagie jobs, so approach with that mindset. Not lazily like a BIPOC, I mean more relaxed as in worrying less about your certs as much as you need to focus on giving a good interview. You may be surprised at what r-slurs you are competing against in tier 1. A lot of the time it has entirely untechy people who were employed in other departments who got familiar with the organization's systems on the user-side.
You'll want to find somewhere with a real enterprise environment - not like geek squad or mall fix it, a big company or org (government and schools/universities can be great l) where you can interact with all the other tech teams and different systems. If they mention internal advancement in the interview or anything like a mentorship program, that's a green flag.
Finding a hands on technical support job will dig you into more experience than help desk, because you're less likely to just be stuck changing passwords and never getting to interact with anyone. Work from home is a scam for the unambitious. You may have to settle on help desk, and you may have to settle on WeFix apple store, but focus on that direction - getting into that enterprise environment and working with other teams is key.
Any certs are good to have as long as you give a good interview, can answer basic tech questions, can demonstrate being able to explain things, and focus on your ability to learn and current continuing education. "I'm finishing pluralsight/udemy/LinkedIn learning course about this blah blah." Most tier 1 positions, the manager cares about hiring someone who will show up to work and isn't a turbo sperg rather than the best of the best of the best tech guy (hence my wagie analogy). They also want a great balance of letting them know you are willing to ask questions BUT WON'T need to be micromanaged. Make sure to highlight your willingness to ask questions (cause tier 1 IT r-slurs tend to be know it alls who frick shit up they should have just asked about) but that you're very independent (because managers are terrified of someone asking too many questions.) That's a super gay balance and is HR prancing bullshit, but it's important/useful. You'll probably never get the balance right for each individual interviewer, so don't stress too much about it, but, still very useful.
This may sound dumb, but Microsoft 365 knowledge is really useful in tier 1, and certs are good. If you can actually highlight you're familiar with advanced features of Outlook, Excel, Word, etc. it looks great despite for some reason I see r-slurs pooping on it "oh like duh, I can answer emails" same cute twinks who does not know how to answer emails.
That's one set of advice that assumes you are kind of mediocre. If you were otherwise, I would assume you wouldn't be asking here. If you're really awesome you should use your prowess and connections to get a really good tier 1 job at some fancy company or org.
There's also the weird balance of how shitty and business/org can be can be an advantage, because they will force you/let you touch stuff you shouldn't be because they are r-slurred or desperate. This can end up really really good for your career if you can walk out of your first job having got to do some projects revising their whole printing system into a server or something because you had the idea, your boss said frick it let him do it, and your shitty first time implementation worked better than anything they had. I met some guy who got stuck in this awful shit internship he got basically as being picked last. That cute twink convinced this small private school to switch to Linux desktops and basically ran their IT. He went through his own heck making mistakes and setting it up, but he got it done, and got applied experience, not quality necessarily, but applied is really good. Employers drooled over this and he got a real fricking nice sys admin job afterwards, right out of his internship-short employment when he was 2 steps away from getting a better internship where he would have been changing passwords or disassembling old computers because his competent managers would have laughed at him for wanting to switch their functioning environment to Linux desktops. I know a few stories like that. You don't have to go as far as my examples, of course. But it can suck. It can suck to have a shitty boss at a shitty company that is having you do things you don't know how to do shittily and picking up bad habits. It can suck real bad and not be worth it, especially if you don't summon that go-getter wiz that wasn't there enough to get you into some primo position elsewhere. MSP's are the ultimate tier 1 meat grinder for this, be wary of them.
Or join the military. Probably a good choice if you can.
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I was actually racist and homophobic in that screed. Get more sentient. Snappy laps you every hour bro.
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Good stuff
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And also, night shift and 2nd shift are as much of a trap as work from home. It's a good way to get into a company to start, but do not stay there. Unless the place has a serious 24 hour team (even then, don't trust night shift) you will end up and excluded afterthought, with an experience ceiling. When I mention ambition, I don't mean hustle culture ambition, I mean not being left behind. If you want sit at tier 1 forever that's cool, but you probably want to make some decent money in another position.
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