@lIl's comment on 'GoDaddy Customer Support Cute twinks'

>Hi there. Hope you are doing well.

>May I know the domain name?

You at 12:26, Sep 6:

I'm trying to forward it to bradgillette.net, but every time it asks me to verify and sends me a code, it says the code is incorrect, even though I'm copying it verbatim

Now it says I'm locked out from doing that for seven days

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>Pranjal dhiman at 12:27, Sep 6:

>Thank you for sharing your concern, I will definitely help you. Please help us to validate the account so we can check from our end and assist you better

>Pranjal dhiman has sent you a Secure Form: PIN and Customer Number

>The following Secure Form has been submitted: PIN and Customer Number

>Thank you so much. We have successfully validated the account. Please allow me a few minutes to check this further into the account for you.

>We've sent a one-time password

>to your email b*********************@G***l.com

>You've requested more than 5 one-time passwords for this action on this domain in a 7-day period. For your protection, you will not be able to request another one-time password for the next 7 days.

You at 12:29, Sep 6:

Every time I've been sent a one-time password it says it's the wrong password

I've entered each password exactly as sent to me yet it says its not correct and now I can't do my job for seven days

That's unacceptable

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>Pranjal dhiman at 12:34, Sep 6:

>I apologies for the inconvenience caused to you.

>May I know how many times you try to add the verification PIN.

You at 12:35, Sep 6:

It's never asked me for a verification pin. It has sent me a "one time password" that's six digits long, seven times, and each time it says it's the wrong password

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>Pranjal dhiman at 12:37, Sep 6:

>Yes, I am referring to the verification six digit code.

You at 12:39, Sep 6:

There is something wrong with the verification system as it keeps sending me the wrong six digit code. They do not work

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>Pranjal dhiman at 12:40, Sep 6:

>No need to worry, let me check with the dedicated team.

>May I know did you clear the cache of the browser once you get the error of wrong password?

You at 12:43, Sep 6:

I haven't but even if I did it now, it will tell me I'm not allowed to do that for seven days

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>Pranjal dhiman at 12:44, Sep 6:

>Yes as the security purpose the account is locked for 7 days. You can add forwarding after 7 days.

You at 12:45, Sep 6:

That's unacceptable as it's to no fault of my own.

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>Pranjal dhiman at 12:46, Sep 6:

>I can understand as this is for the security purspose so no one can do any changes in the account.

You at 12:46, Sep 6:

EACH TIME I ENTERED THE CODE I WAS SENT, I WAS TOLD IT WAS THE WRONG CODE. I'M NOT R-SLURRED, I CAN COPY A SIX DIGIT CODE. SOMETHING IS WRONG WITH YOUR SYSTEM

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>Pranjal dhiman at 12:46, Sep 6:

>No need to worry, I will escalate it from my end so you can not face the issue more.

You at 12:46, Sep 6:

SO SINCE YOUR SYSTEM IS MESSED UP, IN SEVEN DAYS I'LL JUST END UP IN THE SAME LOOP BECAUSE YOUR CODES DO NOT WORK

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>Pranjal dhiman at 12:49, Sep 6:

>Please allow me 2-3 minutes, I am escalating the issue to the dedicated team.

>As I can check we need to wait for 24-48 hours after that you can make the changes in the forwarding.

You at 12:53, Sep 6:

That's still unacceptable. I just passed out my card to 100 people and now they're being directed to a website that doesn't exist because of a mess up on your end

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>Pranjal dhiman at 12:54, Sep 6:

>I can understand as this is for the security purpose only. We do not have access to make the changes in the lock period.

You at 12:56, Sep 6:

Well you've lost me as a customer. As soon as possible I will be transferring my domain.

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>Pranjal dhiman at 12:56, Sep 6:

>As when the wrong password is try multiples time the system temporary locked for the security purpose.

You at 12:57, Sep 6:

But I entered the password I was sent

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>Pranjal dhiman at 12:59, Sep 6:

>May I know did you try in the incognito window once?

You at 13:01, Sep 6:

I did not try it in incognito. All I did was enter the passwords I was sent when I was sent them and each time I was told it was the wrong password. I should not have to go through hoops to make a simple change to my domain simply because your system is sending the wrong passwords.

>Pranjal dhiman at 13:02, Sep 6:

>I can understand as the domain is locked for 7 days, we do not have access to unlock it.

You at 13:04, Sep 6:

You already told me you could change the forwarding in 24-48 hours. So either you lied in saying you could do so, or you're lying now in saying it will take seven days.

__________________

After giving them all zeros on their survey, they're texting me via "Daisy" asking me to explain the issue.