Never understand why people use these delivery services if you are capable of getting it yourself. You are paying way extra for the food and also the restaurants have to pay the fee for those services on top of merchant fee.
If you are rich, this comment does not apply to you :))
Maybe because in some situations - WE CANT.
Like nearest place to eat to my work is a 20 minute WALK and I DONT own a car - but I'm relegated to a 30 minute lunch.
Just easier to order it before said lunch so it arrives on time in those situations. Though super expensive to do because those folks gotta eat too.
Why didnβt they pack their lunch? They simply thought that way because they can afford those expensive meal.
Maybe due to lack of time because of working multiple jobs?
Yes everyone is so busy and productive they can't handle the 10 minutes it takes to pack a sandwich or salad
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I always see the comment that delivery apps rip off the restaurants. I don't get this, if partnering with the apps weren't a net benefit for the restaurants, why would they do it?
Could they just not offer delivery or handle delivery themselves? Seems like neither option is better or they would do those instead.
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It's about staying competitive. Either you cut into your margin by offering delivery, or else you lose out on customers with a strong preference for delivery. In some cases, the choice to offer delivery makes you less profitable than before delivery became standard, but more profitable than if you didn't offer it at all. That's what restaurants are annoyed about.
The first restaurants to offer delivery would have benefited from it by attracting more customers, but as it became normal the original benefit faded since you were back to competing with everyone again. The most successful restaurants could afford this shift, but less successful ones ended up worse than before.
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Part of the issue is some restaurants dont offer delivery for a reason. Like I come from higher end restaurants and to go orders we would always tell them up front it's going to be shitty and look even worse by the time you get home. These delivery services appeared and they would post our full menu, instead of the limited, less likely to be shit to go menu. Then people order fricking fish and it takes an hour to get to them and it's shit. Then they call us and complain and they're too fricking stupid to understand how anything works so it's our fault, and we get shit reviews.
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