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Intel claims it's a voltage issue, microcode issue coming in August

https://community.intel.com/t5/Processors/July-2024-Update-on-Instability-Reports-on-Intel-Core-13th-and/m-p/1617113#M74792

Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.

Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. We are continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. Intel is currently targeting mid-August for patch release to partners following full validation.

Intel is committed to making this right with our customers, and we continue asking any customers currently experiencing instability issues on their Intel Core 13th/14th Gen desktop processors reach out to Intel Customer Support for further assistance.


Other link - https://www.tomshardware.com/pc-components/cpus/intel-finally-announces-a-solution-for-cpu-crashing-errors-claims-elevated-voltages-are-the-root-cause-fix-coming-by-mid-august

Intel statement on via oxidation

Short answer: We can confirm there was a via Oxidation manufacturing issue (addressed back in 2023) but it is not related to the instability issue.

Long answer: We can confirm that the via Oxidation manufacturing issue affected some early Intel Core 13th Gen desktop processors. However, the issue was root caused and addressed with manufacturing improvements and screens in 2023. We have also looked at it from the instability reports on Intel Core 13th Gen desktop processors and the analysis to-date has determined that only a small number of instability reports can be connected to the manufacturing issue.

For the Instability issue, we are delivering a microcode patch which addresses exposure to elevated voltages which is a key element of the Instability issue. We are currently validating the microcode patch to ensure the instability issues for 13th/14th Gen are addressed. - Intel representative via Reddit.

:marseybang#fast:

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It's been year and a half since first reports of instability, not to mention they must've spent millions replacing CPU's for their business customers.

Intel is either completely incompetent if it's not fixed by now, or - they're lying :marseypikachu2:

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They know exactly what is wrong with the code

It will just take them the better part of a month to write a correction for the code

But at least they know "a key element" is in the code

So clearly they just need time to write a new version of the code

You'll see

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not to mentioned they must've spent millions replacing CPU's for their business customers.

Just saying, that's what insurance is for. Low level problems can be hard to replicate and even then, figuring out the cause isn't always straight forward.


Putting the :e: in spookie turkey

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Anyone who was actually good at Intel fricked off a long time ago, so really could be a coin flip.

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