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EFFORTPOST [Effortpost] Southwest Airlines is having a complete fricking meltdown

If you haven't heard, winter storm Elliot fricked all the airlines, but because of the way Southwest is run they got extra gigafricked and accounted for the vast majority of flight cancellations. Here's an overview article.

The tldr is that Southwest has cancelled most of their flights and stranded people all over the country with no communication, telling people they can't even rebook flights until the 31st. They're melting down so much harder than the other airlines due to a couple factors, the biggest of which are:

  1. Using a different model where flights hop directly from airport to airport with no central "hub" like most airlines use. This allows a failure at one airport to cascade across the rest of their system instead of remaining isolated.

  2. Using super antiquated inefficient software to handle this different model, making it onerous to make changes. The software has to be updated manually, and this level of need for rescheduling has very quickly overwhelmed their staffing.

Everyone is sneeding. Twitter, Reddit, Congress, your mom. Here's a few samples of choice drama, but you can find way, way more. The sneed is infinite.


Reddit shit:

Southwest called the cops before announcing no hotel vouchers

I had a flight yesterday from TPA, when I went to print my boarding pass at the Southwest kiosk it said my flight was cancelled. There was a huge line waiting to speak to Southwest reps, I got in the line. After about an hour of waiting a bunch of cops show up. Someone from Southwest comes out and starts yelling that flights are cancelled, there is no point waiting in line they can’t get us anywhere for days and they are offering no hotel vouchers. Yelling this at their customers who up until this point have been doing nothing but waiting in line. Guy in front of me is upset, he is stranded for 5 days, no hotel voucher. He is talking to his friend on the phone and is rightfully upset, one of the cops threatened to arrest him for swearing. THREATENED TO ARREST HIM FOR SWEARING (On the phone). The cops mad dogged this man the rest of the time he was in line, and just stood around all of us in line. Southwest called the cops on their own customers before announcing no hotel vouchers, what in the heck is happening. They put me on a flight going home Saturday. The Southwest employees helping people at the desks had no idea what was going on, they were very kind.

Plenty of back-and-forth in the comments over whether the upset passengers or the exhausted southwest staff are more deserving of empathy.

Denver International Airport, Southwest Baggage Claim

![](https://preview.redd.it/28mo3zb4qk8a1.jpg?width=4032&format=pjpg&auto=webp&s=b3c61d315001acc5d3b79ea1ebb6d5a4f54dd656)

Not a lot of sneeding in this one yet, I just find these images hilarious.

A Frontier plane taxis in DIA, with a grounded Southwest fleet in the background. Not my pic

![](https://i.redd.it/13zv0weanj8a1.jpg)

Again minimal sneed, pic just makes me laff

Southwest threatens to fire staff who attempt to escape the nightmare | /r/latestagecapitalism

Out of touch commie sneed

/r/darnthatsinteresting responding to yet another picture of a mass of unattended luggage

Lots of discussion in this one, lots of BUILD MORE TRAINS BRO :marsoy:

Loads more here: https://old.reddit.com/r/all/search?q=SOUTHWEST&include_over_18=on


Twitter stuff!

Delta enjoyers dab on Southwest fans

Literally just amusing smugposting

southwest can catch these hands. waited for hours at the sacramento airport while they kept delaying our flights. all flights were then cancelled, and they made us look for our own luggage- which was left out in the open, for anyone to grab. no apologies. no comp. just madness.

Videos, sneed

#SOUTHWEST NIGHTMARE: All flights leaving San Diego tonight are canceled, announcement just now over the intercom says the airline is “frozen and not able to assist with rebooking.” People are told find their bags in these piles. Several are in tears.

I asked an employee how they verify who takes what bag and was told “we don’t, we’ll randomly ask for baggage claim proof.” She told be bags will stay out all night, monitored by employees. People don’t know when or how they’ll make it home.

More videos + sneed

#Southwest says it's not subject to Department of Transportation when cancelling. Here's how they did it in Denver. No vouchers, no flights for three days at least. No compensation. They knew they didn't have staff days ago.

Video of Southwest employee being short with people who are stranded. Sneed.

USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan.

All the sneedplies to the DOT tweeting about investigating Southwest. Lots of good stuff there.

Plenty more where that came from: https://x.com/search?q=southwest&src=typed_query

220
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Glad someone is making this post. Let me tell you of my great adventure. Guarantee no one had a more interesting holiday.

>be in STATE with large group (>10)

>arrive at STATE international airport to go home

>wait for an hour for the flight

>flight delayed by thirty minutes

>flight delayed an hour

>flight moved to another terminal

>wait ten minutes

>flight attendent tells us that we need to take off in thirty minutes or else FAA rules say the pilots cant fly

>everyone boards plane

30 minutes later

>"oops guys we were too slow, everyone OUT" :marseychad:

>"flight is cancelled, go to ticketing desk for rescheduling"

>line is thousands of people long

>only five people at the desk

>each request takes 5-10 minutes to fulfill

>wtf.jpg

>party waits in line, each of us takes shifts

>lines takes EIGHT FRICKING HOURS TO GET THROUGH

meanwhile

>other party members go to get our luggage

>thirty minute line, behind us there were hundreds, in front just like twenty :marseywholesome:

>get to front of line

>baggage person tells us they arent going to get our bags because it is too much work, the bags are getting shipped to DESTINATION airport whether we like it or not, cope and seethe :marseygigachad:

back at the rendezvous point in 8 hours

>good news: they have a flight for us to a nearby city, we just need to drive three more hours

>bad news: flight is in 8-9 hours

>frick, ok

fast forward to noon, i shit you not this next part is real

>eating lunch at some burger joint in the airport

>hear annoying, loud christmas music

>a severely neurodivergent teenager is dressed as an elf, prancing around, blasting Christmas music

I wanted to strangle the fricking elf in the moment, but now I think he is based and seethe pilled

>time for flight, finally

>flight has been cancelled

>AAAAAAAAAAAAAA

>foids in group were crying, men were one hair's breadth away from violence

Dramatard me was thinking of what a good rdrama post this would make

>thats it, we are just going to make the ~20 hr drive back to DESTINATION.

>go to rent a car

>only vehicles are two pickup trucks :marseycountry:

The drive was actually really fun, we got to see some GOATed landscapes, and we stopped in the middle of nowhere to look at the stars. It was gorgeous :marseystars2:

>100 miles from destination

>home stretch

>hmm, is that sleet? :marseyaware:

>suddenly truck spins out of control

>does a 180 and ends up in ditch

>luckily we are a TRUCK so we have FWD :marseybased:

Finally we get home and sleep. The next day, me and the gang went up to the airport to search for luggage, and that was a mess and a half - the luggage was strewn all across the floor, with no rhyme or reason. We found most of the bags, but one was missing - pending resolution, probably stolen lol

Anywho, thats the story of my epic cross country adventure that was a result of Southwest being weird. It was actually kind of fun imo, but the foids were massive buzzkills :marseycrying:

:soycry: this is the worst day of my life!!!

:marseyjamming: LIFE IS A HIGHWAY, I WANNA RIDE IT, ALL NIGHT LONG

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All those words won't bring daddy back.

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tbh I was surprised to see no mention of this on /r/drama already. It's an enormous nationwide dramabomb. Holiday sneed, commie sneed, plane need, CEO sneed, government sneed. It has it all.

Was the stolen bag one of the wammen's?

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You know it :marseyxd:

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Sam Brinton busting some fat nuts rn

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Sigma male thief grindset.

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:#marseyreactor: :#marseysmoothbrain:

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They/Them has struck again.

![](/images/16722514823655794.webp)

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at least nothing of value was lost :marseybeanrelieved:

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Even imprisonment can't stop Sam Brinton. He's a force of nature, like the actor from The Flash.

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You thought someone had misplaced your luggage BUT IT WAS ME! ME, NORMIE! I STOLE YOUR SUITCASE

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:marseyclappingglasses:

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tbh I was surprised to see no mention of this on /r/drama already.

I made a post https://rdrama.net/post/134807/psa-from-a-swa-employee-since :marseysad:

i am often very fast to report drama here, but get little notice.

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FWD is front wheel drive. 4WD is Four Wheel Drive.

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It was a shallow ditch and paved, FWD was good enough

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I used to have a beater FWD car that I took everywhere. Even deer hunting. Used to make my friends so mad.

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It's amazing how far you can get a shitty sedan into the woods if you just drive really slow and have a shovel tbh

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Worst case scenario you throw a couple 2x4s under the wheels you're good


![](/images/16674454055116708.webp)

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Kitty litter, some cardboard, a shovel, and two friends to push will get you many places.

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>be me

>hear southwest is a good budget airline

>remember thanks to my /trv/ autism that theres no such thing as a good budget airline

>pay the premium of a decent airline to vacationmaxx

>actually made it, no delays, relaxing in a private pool in the caribbean as I post

>laughmaxxing at all the cancelations and sneed surrounding them

True story

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Lol, southwest isn't a budget airline. Something like Spirit is a budget airline, Southwest is just normal. It generally has good service, compared with the other big carriers (Delta, etc)

I have never had trouble with Southwest

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I'd argue it's somewhere in-between, especially over the last few years. The first come, first seated bs they do alone puts it below the other airlines.

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first come, first seated

Lmao that doesnt sound budget, it sounds ghetto

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I can't deal with not having an assigned seat. Southwest is the closest thing to taking a flying greyhound

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I can, since all the other airlines think "assigned seating" means "opportunity to squeeze you for more additional charges"

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Southwest is normal yet lacks assigned seating, and other niceties like phone chargers in the plane and terminal seating

I think they were the ones that invented the idea of changing airlines into oil futures speculation holding companies instead of businesses that fly people to destinations for money.

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I've never had this happen with Delta


![](/images/16674454055116708.webp)

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Weird. I've never had a Delta flight that wasn't delayed hours due to to entirely preventable mechanical issues.

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I have never had trouble with Southwest

ever since this site became mainstream, the corporate shilling is out of control

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Frickin based

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We found most of the bags, but one was missing - pending resolution, probably stolen lol

If it was one of the foids', I might have an idea of who the culprit might be...

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:marseysmoothbrain: nothing to see here

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My airport story:

Flew to Vegas with my wife, SIL, and nieces. Flight home was Vegas -> Minneapolis -> Milwaukee.

High winds prevented us from landing at Minneapolis and we had to land at Rochester to refuel. Because of this, we missed the flight to Milwaukee. My wife and SIL are looking to me like "What do we do?" How should I know, this hasn't happened to me before. I fly on occasion for work, but not frequently.

When we landed at Minneapolis at 3pm, it automatically booked us for a new flight at noon the following day -- 21 hours later. There was a flight in a few hours but it was full.

Minneapolis is 5 hours from home, so 'frick it we'll rent a car and drive the rest of the way'. Asked the service counter about our bags, they said it'd be on the flight tonight and waiting for us when we land tomorrow.

Leave the secured area and go to rent a car. Of the 6 rental companies available, four will not do a one-way rental. One will, but 7-day minimum rental term. The final one said he has a single car available, but one-way rental is $650. "But, there's someone else trying to rent a car to [our city]. If I see him, i'll point him out and you can split the rental cost". I'm travelling with my wife, sister-in-law, and two very young nieces. We are not sharing a car with a stranger for five hours.

Look at flights again and there's one with seats available to a different airport, 30 minutes from home, in just a couple hours. $60 to rent an Equinox round-trip through Costco. Switch our flights, go back through security, fly home, and race to the original airport to pick up our bags before they closed, as well as pick up my car from the parking lot. Bag's not there. Turns out when we rebooked to the new airport, our bags were switched to the plane we were actually on. The bag tracker didn't update until after we rented the car and drove away.


There was also a work trip where all our flights got canceled due to snow. Instead of all 8 of us on one flight to WA, we ended up split on three different flights. I landed first and had to wait for the second flight for someone with a rental assigned to them. Third flight got stuck in Idaho and decided to rent/drive from there instead of waiting for the makeup flight. So the rental situation ended with me and a guy sharing an Acadia, one guy with a Fusion, and the remaining 5 all sharing a Grand Caravan.

After a couple days, Enterprise called us and said "We sold that Acadia, you need to bring it back." Nah, we'll bring it back when we're good and ready. When two of the guys went home, I sent an email to snag the Fusion for myself and the other 5 continued sharing the Caravan. Nobody except the girl asked to ride with me despite all of us staying in the same shitty Motel 6.

Longpostbot, do your thing.


https://i.rdrama.net/images/17191743323420358.webp

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If only you could put that energy into your relationships

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He literally did though!

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:#marseyschizowall::!#marseycheesehead:

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I had a whole "where did the girl come from" angle, but at first read I skipped over "all 8 of us". Anyway, the Caravan must have been a blast without you and she didn't feel like driving.

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Society is at all times three bad airport experiences in a row away from anarchy.

  • goyiminus
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Lol I’ve been travelling internationally all pandemic and after, never had an issue and then I hear shit like this , I’d kms tbh

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lol foids are the absolute worst to travel with. 1 thing goes wrong they complain. flights cancelled they cry. Shit like this happens.. well hope you brought headphones and xanax

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Is the Xanax for me or them?

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both

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por que no los dos?

![](https://media.giphy.com/media/3o85xIO33l7RlmLR4I/giphy.webp)

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i dunno, I dated a girl I traveled with a lot, she was 5'2" and like 110 lbs, it was great because she'd happily take the middle seat, I didn't have to worry about a fatass next to me, and even the most burger Ameriburger wasn't really fat enough to encroach in her space. Plus having a hole to nut in at your destination is nice too. 10/10 would recommend

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Sorry about your friend's obesity

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>implying you’ve previously had women willing to travel with you

>probably fat

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woman moment

stfu

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def. fat

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why does everyone think I'm fat lol

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because of your weight

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I have the thin badge

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the foids were massive buzzkills

like always

:#marseywomanmoment:

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Imagine being r-slurred enough to goomble on flying in the winter...

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guess what the gender of the person who suggested this was

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>book delta

>book first class :marseyclink:

>all well in advance

>pretty hungover on return trip and cutting it close but feeling comfy, knowing I avoided transit issues :marseyclueless:

>boarding plane, plane about to take off

>random lady steps on plane, vomits in first class aisle for no apparent reason, leaves

>plane delayed for a cleaning crew

>sperg starts talking to cleaning crew and blocks them, oblivious to the pile of puke right next to him, asking them about their christmas

Frick air travel lmao I hate people so much

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>random lady steps on plane, vomits in first class aisle for no apparent reason, leaves

:gigachad2:

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I can't believe they lost the one baggage that was carrying all that gold and diamonds :marseyitsover:

Guess their insurance is going to have to pony up :marseymerchant:

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>we need to take off in thirty minutes or else FAA rules say the pilots cant fly

Why can't the pilots just take a nap? :marseycanned:

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driving is the superior :marseyusa: way tho sry u confirmed u rly Jewish bb (shabbat shalom bb it's friday after all)

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The road trip actually sounds fun and comfy :#marseytoasty:

My trip was mostly boring. I got stuck in Chicago for a night with United and booked a nice hotel. They got me on a flight home the next day.

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Not reading all that, but I'm happy for you. Or sorry that this happened.

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lines takes EIGHT FRICKING HOURS TO GET THROUGH

You could have just called them, r-slur

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Hi @rhwwi,

Your comment has been automatically removed because you forgot to include trans lives matter.

Don't worry, we're here to help! We won't let you post or comment anything that doesn't express your love and acceptance towards the trans community. Feel free to resubmit your comment with trans lives matter included.

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