We have received countless heartbreaking messages from users who lost streaks due to hospitalizations, suicide attempts, billing issues that went unresolved, and even users sharing their real names and contact information and even more personal stories about how Duolingo failed them in critical moments. While we empathize, it is not fair to expect unpaid volunteers to carry this emotional burden.
Lmfao
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If they got a different color name inside Duolingo this would all instantly be over
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